Baxter’s K9 Complex will begin Daycare and Boarding temporarily by reservation only starting April 1st, 2020. Reservations will be limited per day. When making a reservation, instructions will be provided in more detail on the drop off procedure which will answer any questions you may have.
Please be patient with us as we implement a temporary new process during these uncertain times and provide social distancing for our clients and staff. We are also implementing remote check-in with management which will include payments. Please expect there could be some delay in dropping off, as we work through this process.
What to expect:
Please call ahead of time to make your reservation, you may call (636)-939-3000, or text (314)-576-4110. The staff will be able to check for shot records, package information (if applicable), take payment information, and discuss the drop off process and any other administrative needs.
To practice social distancing during drop off and pick up, once arrived, please call (636)-939-3000 to notify a staff member to begin the check-in/check-out process.
Each client will enter the facility individually, where you will be greeted by a large social distancing enclosure and staff member. Please enter the secure area, and close the gate behind you. Unleash your dog and exit the enclosure taking the leash or harness with you. Your dog will remain inside the enclosure where a Baxter’s Staff Member will retrieve your pet from the other side using our leashes. This will provide social distancing for you and our staff.
This process will be the same in reverse when picking up your loved one. Please make sure you bring your leash and or harness back when picking your dog.
We are really looking forward to seeing our furry friends.
We appreciate your understanding and patients and we welcome any feedback to better serve our clients.